Delivering Serious News

In this course, you’ll learn how to improve your communication skills and connect more deeply with your patients. 

Delivering Serious News
5 hours?
5 CME credits
Open Enrollment?
Self-paced online

What other clinicians say

“This is an unintimidating course to help craft your communication skills when the news is bad and emotions are high. If role playing exercises under observation stress you out, this course is for you!”

A different kind of course

This course is built around a story in which you play a key role–a communication coach helping (fictional) clinicians working with seriously ill patients in a medical facility. Clinicians seek advice on how to deliver serious news more effectively. Your job is to watch them in action and advise them on how they can do better. If you need help along the way, you can investigate the rich collection of available learning resources!

how it works

Task structure

This highly interactive course is divided into a series of 15 tasks, each of which you should plan on spending approximately 20-30 minutes to complete, for a total of about 6 hours.

The course is designed for you to seek out learning resources proactively, whenever during each task you’re most curious to learn. We encourage you to spend time with these resources to help you do better on your task assignments, and more importantly, to help you improve in your real world practice.


Take your communication skills from good to great can have a bigger impact than you think.